CA-1 21-1966 Resolution to Approve a Contract Change Order No. 2 with Utility Metering Solutions, LLC for Water Meter Replacement Project ($607,753.30 increase, total contract $3,863,098.30)
UMS upgraded my water meter in February 2021. I found out recently that the meter and its associated box had not been sending reading signals to the city, so the city sent a city employee out earlier this month to diagnose and fix the problem. The city employee, Khalid, was exemplary and fixed it. Turns out, UMS installed the meter backwards, and the box that was installed nearby on the wall failed shortly after installation. A city customer service person told me the city had asked UMS to come back to fix the problem shortly after the city detected it, but UMS never did. Do you really want to give this company more money for such shoddy workmanship? I sure wouldn't.
UMS upgraded my water meter in February 2021. I found out recently that the meter and its associated box had not been sending reading signals to the city, so the city sent a city employee out earlier this month to diagnose and fix the problem. The city employee, Khalid, was exemplary and fixed it. Turns out, UMS installed the meter backwards, and the box that was installed nearby on the wall failed shortly after installation. A city customer service person told me the city had asked UMS to come back to fix the problem shortly after the city detected it, but UMS never did. Do you really want to give this company more money for such shoddy workmanship? I sure wouldn't.